Welcome to Jennie Closet LLC’s shipping terms page. We are committed to providing you with a smooth shopping experience and ensuring you receive your purchased lingerie and swimwear in a timely manner. Below is detailed information about our shipping policy, including domestic and international shipping.
- Shipping Areas
We currently ship to all states within the United States and also support international shipping. - Shipping Time
Domestic US Shipping:
Standard Shipping (usually via USPS or UPS):
Shipping time: 3-7 business days (excluding processing time).
Processing time: Generally, we process orders and hand them over to the courier within 1-2 business days of receiving the order.
International Shipping:
For international orders, we work with major courier companies, including USPS, DHL, and UPS.
Shipping time: 7-21 business days, depending on the destination country and local customs processing speed.
Please note that international shipping may be delayed due to customs inspections. We advise customers to check the relevant customs policies and potential additional fees for their destination before placing an order. - Shipping Costs
Domestic US Shipping Costs: The specific cost will be displayed at checkout.
International Shipping Costs: International shipping costs depend on the destination and order weight. The cost will be calculated and displayed at checkout. - Courier Information
We will select the best courier company based on the order destination and other factors. The following are some of the courier companies we commonly use:
USPS (United States Postal Service)
UPS (United Parcel Service)
DHL (DHL Express)
You will receive a confirmation email after your order has shipped, which will include tracking information. You can use the tracking number to access the official website of the corresponding courier company to get the latest status of your package. - Shipping Issues
If you encounter any problems with your package during shipping (such as delays, loss, or damage), please contact our customer service team immediately. We will assist you in resolving any shipping-related issues. - Shipping Address
Please ensure that you provide the correct shipping address at checkout. We are not responsible for lost or delayed packages due to incorrect addresses. If you need to change your address, please contact customer service as soon as possible, and we will do our best to assist you. - Customs Duties and Import Taxes
International orders may be subject to customs duties or import taxes, which are levied by the customs of the destination country. Customs duties and taxes may be collected by your local postal service or courier company upon delivery. Please familiarize yourself with these potential charges before placing your order.
Thank you for choosing Jennie Closet LLC. For more information, please feel free to contact our customer service team; we are happy to assist you.
